Walker Security provides professional guarding, mobile patrols, alarm response, and specialist K9 security. Tell us what you need protected and we’ll recommend the right coverage for your site, business, or event.
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Walker Security respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it, and how we use and protect it.
This policy applies when you use our website, contact us, request a quote, book a service, or engage Walker Security for security services.
Walker Security provides security services across South East Queensland, including K9 security, static guards, mobile patrols, alarm response, premises protection, and asset protection.
We work with commercial properties, vacant sites, construction areas, private premises, and other locations that require reliable on-site security support.
When you contact Walker Security or use our services, we may collect information such as your name, phone number, email address, business name, site address, billing details, and service requirements.
We may also collect details needed to deliver security services properly, including site access instructions, alarm response information, emergency contact details, known hazards, and relevant site risks.
If you use our website, we may collect basic technical information such as your IP address, browser type, device type, pages visited, and general website activity. This may be collected through cookies, analytics tools, or similar website technologies.
Walker Security uses personal information to respond to enquiries, prepare quotes, arrange bookings, deliver security services, manage client communication, process payments, and maintain business records.
We may also use your information to assess your site security needs, plan patrols, manage alarm response instructions, improve our services, and meet legal, safety, insurance, or licensing obligations.
We only collect and use information that is reasonably needed for our business operations and service delivery.
Because Walker Security provides on-site security services, some information may be required to help our team attend your premises safely and effectively.
This may include access codes, gate instructions, site contact details, alarm instructions, risk information, and details about hazards that may affect our guards, handlers, K9 units, or patrol team.
Providing accurate information helps us deliver the right level of protection for your premises.
Where K9 security services are used, we may need information about the site to help determine whether a K9 unit is suitable.
This may include information about loose animals, public access areas, hazardous materials, unsafe structures, chemicals, sharp objects, restricted areas, or other risks that may affect the safety of our handlers, K9 units, clients, visitors, or the public.
Walker Security may share personal information only where reasonably necessary for business or service purposes.
This may include sharing information with our employees, contractors, handlers, security personnel, payment providers, accountants, IT providers, insurers, legal advisers, emergency services, law enforcement, regulators, or authorised site representatives.
We do not sell your personal information.
Our website may use cookies and analytics tools to understand how visitors use the site and to improve website performance.
Cookies are small files stored on your device. They may help us measure website traffic, improve user experience, and understand which pages are being viewed.
You can change your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
Walker Security takes reasonable steps to protect personal information from misuse, loss, unauthorised access, interference, modification, or disclosure.
We may use physical, electronic, and administrative safeguards to protect the information we hold.
No online system or electronic storage method is completely secure, but we take privacy and information protection seriously.
We keep personal information for as long as reasonably needed for service delivery, business administration, accounting, legal, insurance, dispute management, and compliance purposes.
When information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it.
You may contact Walker Security to request access to the personal information we hold about you.
You may also ask us to correct your information if it is inaccurate, incomplete, or outdated.
We may need to verify your identity before providing access or making changes.
Our website may include links to third-party websites. Walker Security is not responsible for the privacy practices, security, or content of those websites.
You should review the privacy policy of any third-party website before submitting personal information.
If you have a concern about how Walker Security handles your personal information, you can contact us using the details provided on our website.
We will review your concern and respond within a reasonable timeframe.
Walker Security may update this Privacy Policy from time to time.
Any updated version will be published on this website. Continued use of our website or services means you accept the updated Privacy Policy.
For questions about this Privacy Policy or how we handle personal information, please contact Walker Security through the contact details provided on this website.